Design Specification

We closely collaborate with our customers to develop an equipment specification to best meet their needs. Utilising our technical expertise, engineering compliance capability and data-driven analysis we are able to help offer solutions that will deliver the best outcomes to our customers operations.

Manufacturing

We have long-standing partnerships with the equipment manufacturers we represent. Throughout the manufacturing process we are heavily involved in project managements aspects, monitoring delivery timelines and communicating with our customers to ensure expectations are met. We are able to perform and manage factory acceptance testing and deliver compliance documentation.

Installation

We are able to monitor and control delivery through our experienced freight provider network. When the equipment arrives into the country, Freightquip has significant experience in commissioning, local acceptance tests, risk assessments, and certified training for operators and maintenance staff. We register plant through local authorities and other compliance requirements as needed.

Ongoing Support

As part of our core values, we strive to deliver excellent aftersales and spare parts support throughout the full life of the equipment. We have a team of factory trained service technicians available for remote and on-site support, being backed up by our International OEM support network. We also carry a large amount of stock in our spare parts warehouses to provide short delivery turnarounds.

As part of our standard service, we handle all customer warranty claims and minimise equipment downtime through this process.

Lifecycle Completion

We are able to provide asset upgrades, fleet modifications, health checks and full rebuilds. We can assist our customers in developing models to assess the financial and operational impacts of new equipment procurement versus continuing to maintain current assets.